What is the delivery time for your jewelry making machines?

Standard delivery is 7-15 working days for in-stock machines. Custom-built machines may take 20-30 working days. We ship worldwide via DHL, FedEx, or sea freight depending on your location and order volume.

Do you offer custom machine specifications or OEM service?

Yes, we provide full customization services including OEM. Our engineering team can adjust machine parameters such as output size, speed, voltage, and mold design to match your specific jewelry production requirements. Minimum order quantities may apply for OEM.

What after-sales support and warranty do you provide?

All Sible machines come with a 1-year warranty covering manufacturing defects. We provide lifetime technical support via WhatsApp, email, and video call. Spare parts are available for quick shipment. Our team can also arrange on-site installation guidance for large orders.

Can I get a sample or trial before placing a bulk order?

Absolutely. We offer sample testing at our factory or can arrange video demonstrations of the machine running your materials. Sample orders are welcome before bulk purchasing to verify quality and performance.

What voltage and plug types are available for international buyers?

Our machines support 110V, 220V, and 380V configurations. We can adapt the plug type to your country standard (US, EU, UK, AU, etc.). Please specify your local voltage and plug requirements when placing an order.

How do I choose the right machine for my jewelry production?

Contact our sales team with your production needs: material type (gold, silver, copper, alloy), desired output size, daily volume, and budget. We will recommend the most suitable machine model and can provide a comparison of options.